Information we collect It goes without saying, we can’t help you develop meaningful connections without some information about you, such as basic profile details and the types of people you’d like to meet. We also collect information generated as you use our services, for example access logs, as well as information from third parties, like when you access our services through a social media account. If you want additional info, we go into more detail below. Information you give us When you install the Service on your device and register with SayHi, personally identifiable information about you may be collected during the download process for the Service (as requested from you during the download process) when you register with us. For registration through SayHi, you are required to provide your mobile phone number or your email address, city location, gender, name, depending on the device(s) you are using on the Service. You may also provide personally identifiable information, but that is optional. When you log in using your Facebook account, we may collect additional information you make available to us (see “Your User Profile”) below. In addition, when you install the Service on your device and register with SayHi, you may will be asked to allow us access to your address book. If you consent, we will have access to contact information in your address book on the devices you use for the Service (names, numbers, emails, and Facebook ID, but not notes or other personal information in your address book) and we will store it on our servers and use it to help you use the Service. If you do not want SayHi to store this information, you may opt-out through your account settings in the SayHi application at any time. However we may not be able to offer some of the features that require this information. SayHi may also collect and gather non-personally identifiable information, such as certain profile information including country of residence and preferences. In addition, SayHi may collect and store information about your and others’ usage of and interaction with the Service, including video chat durations, text messages, usage by geographies, device and connection information, IP address, device capability, bandwidth, statistics on page views, network type and traffic to and from our websites. SayHi allows you to share text messages, photos, screenshots, videos and other communications in the SayHi application with other users, and if you choose to do so your text messages, photos, screenshots, videos and other communications will be stored on our servers. In addition, if you choose to share these items with other SayHi users, we may not be able to remove them from our servers or make them unavailable to anyone you have shared them with. Sending and sharing text messages, photos, screenshots, videos or other communications in the SayHi application is your decision. By choosing to share that information, you should understand that you may no longer be able to control how that information is used and that it may become publicly available (depending in part on your actions or the actions of others with whom you have shared the information). SayHi is not responsible for any use or misuse of information you share. SayHi may also collect and gather user contents (e.g., photos, screenshots, comments, and other materials) that you create on the Service. Your photo can be taken by other users on the SayHi, and If they use capturing function provided by the SayHi, those photos can be stored and used for SayHi and 3rd party’s service(eg, Facebook, etc.). You can change sharing option of 3rd party on the SayHi settings. If you do not agree with all the terms of this Privacy Policy, do not use the Service. We also collect error-reporting information if the Service crashes or hangs up so that we can investigate the error and improve the stability of the Service for future releases. In general these reports do not contain personally identifiable information, or only incidentally. As part of these error reports, we receive information about the type and version of your device, the device identifier, the time the error occurred, the feature being used and the state of the application when the error occurred. We do not use this information for any purpose other than investigating and fixing the error.
In addition to the information you provide us directly, we receive information about you from others, including: Other Users Other users may provide information about you as they use our services. For instance, we may collect information about you from other users if they contact us about you. Social Media You may be able to use your social media login (such as Facebook Login) to create and log into your SayHi! account. This saves you from having to remember yet another user name and password and allows you to share some information from your social media account with us. Information collected when you use our services When you use our services, we collect information about which features you’ve used, how you’ve used them and the devices you use to access our services. See below for more details: Usage Information We collect information about your activity on our services, for instance how you use them (e.g., date and time you logged in, features you’ve been using, searches, clicks and pages which have been shown to you, referring webpage address, advertising that you click on) and how you interact with other users (e.g., users you connect and interact with, time and date of your exchanges, number of messages you send and receive). Device information We collect information from and about the device(s) you use to access our services, including: hardware and software information such as IP address, device ID and type, device-specific and apps settings and characteristics, app crashes, advertising IDs (such as Google’s AAID and Apple's IDFA, both of which are randomly generated numbers that you can reset by going into your device’ settings), browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device or browser (e.g., IMEI/UDID and MAC address); information on your wireless and mobile network connection, like your service provider and signal strength; information on device sensors such as accelerometers, gyroscopes and compasses. How We Use Information The main reason we use your information is to deliver and improve our services. Additionally, we use your info to help keep you safe and to provide you with advertising that may be of interest to you. Read on for a more detailed explanation of the various reasons we use your information, together with practical examples. To administer your account and provide our services to you Create and manage your account Provide you with customer support and respond to your requests Complete your transactions Communicate with you about our services, including order management and billing To help you connect with other users Show users’ profiles to one another To ensure a consistent experience across your devices Link the various devices you use so that you can enjoy a consistent experience of our services on all of them. We do this by linking devices and browser data, such as when you log into your account on different devices or by using partial or full IP address, browser version and similar data about your devices to help identify and link them. To improve our services and develop new ones Administer focus groups and surveys Conduct research and analysis of users’ behavior to improve our services and content (for instance, we may decide to change the look and feel or even substantially modify a given feature based on users’ behavior) Develop new features and services (for example, we may decide to build a new interests-based feature further to requests received from users). To prevent, detect and fight fraud or other illegal or unauthorized activities Address ongoing or alleged misbehavior on and off-platform Perform data analysis to better understand and design countermeasures against these activities Retain data related to fraudulent activities to prevent against recurrences To ensure legal compliance Comply with legal requirements Assist law enforcement Enforce or exercise our rights, for example our Terms To process your information as described above, we rely on the following legal bases: Consent: From time to time, we may ask for your consent to use your information for certain specific reasons. You may withdraw your consent at any time by contacting us at support@unearby.com How To delete Information You may delete your personal data by delete your account with the corresponding functionality directly on the service. You may ask us to delete or remove your personal Data by contact us at support@unearby.com
We will not rent or sell your information to third parties without your consent, except as noted in this Policy.
Parties with whom we may share your information:
● We may share User Content and your information (including but not limited to, information from cookies, log files, device identifiers, location data, and usage data) with businesses that are legally part of the same group of companies that SayHi is part of, or that become part of that group ("Affiliates"). Affiliates may use this information to help provide, understand, and improve the Service (including by providing analytics) and Affiliates' own services (including by providing you with better and more relevant experiences). But these Affiliates will honor the choices you make about who can see your contents.
● We also may share your information as well as information from tools like cookies, log files, and device identifiers and location data, with third-party organizations that help us provide the Service to you ("Service Providers"). Our Service Providers will be given access to your information as is reasonably necessary to provide the Service under reasonable confidentiality terms.
● We may also share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of users our app receives. This information does not contain any personal or personally identifiable information, and is used to develop content and services that we hope you will find of interest.
● We may remove parts of data that can identify you and share anonymized data with other parties. We may also combine your information with other information in a way that it is no longer associated with you and share that aggregated information.
Parties with whom you may choose to share your User Content:
● Any information or content that you voluntarily disclose for posting to the Service, such as User Content, becomes available to the public. With this feature, SayHi can be protected from exhibitionism. Once you have shared User Content or made it public, that User Content may be re-shared by others.
● If you remove information and contents(eg. Screenshots, etc.) that you created on the Service, copies may remain viewable in cached and archived pages of the Service, or if other Users or third parties have copied or saved that information.(eg. Facebook, etc.)
We use or may disclose your personal information only as follows:
● To verify your identity;
● To connect you with others as enabled by the Service;
● To share your Profile with others on the Service;
● To allow your use of certain features of the Service that may be offered from time to time (such as Premium Services (see our Terms of Use), etc.);
● To show you the names of persons you communicate with and to show your name to persons you communicate with on the Service;
● To deliver to you any administrative notices, alerts and communications relevant to your use of the Service;
● To provide you with relevant content that you requested, using information that you allow us to collect from you or that you provide to a social media provider with which your SayHi account is connected, such as information regarding your and your SayHi contacts' respective locations;
● To contact you via email, SMS or otherwise for the purpose of informing you about new products, services or promotions offered by SayHi (you can opt-out of such emails or SMSs by sending an email to support@unearby.com);
● For internal operations, including troubleshooting problems, data analysis, testing, research, improvements to the Service, detecting and protecting against error, fraud or other illegal activity;
● When we have a good faith belief that the law, any legal process, law enforcement, national security or issue of public importance requires disclosure;
● To protect and defend our rights or property (including to enforce our Terms of Use and other agreements); or
● In connection with a corporate transaction involving SayHi, such as the purchase or sale of a business unit, an acquisition, merger, sale of assets, or other similar event.